“I got Covid and my father died from it a few months ago. I have nothing but positives to say about Pegasus and how extremely compassionate Kye was as a counsellor. I was very well matched. Kye listened so well and was very understanding. He was everything I would expect in a counsellor. I stopped at 5 sessions as I became unwell due to Covid but I could of carried on with Kye as it was so good. Thank you for what you have given me.” – M

“I was so impressed with how quick we got sessions sorted out. Rhys was so lovely, very very good, easy to open up too and I felt extremely relaxed with him. I was able to talk about everything I wanted and explore more along the way. Rhys was amazing. I felt totally in good professional hands. Thank you, Pegasus, and Thank you Rhys.” – J

“It was a quick turnaround after I contacted Pegasus. I felt extremely well matched with Sally and thought she was so understanding a very good listener. I felt safe in her hands. At session five it was all put to bed but on session 6 things started to materialise again, but Sally made sure it was ended safe and I was okay. I was able to talk about everything I needed to and explored everything possible.” – A

“Jan was a counsellor that knew what she was talking about, very reassuring, and a good listener. She made me feel extremely comfortable and safe. I would say I was matched extremely well with my counsellor and that I was able to explore everything even the hard stuff.” – J

“I was in crisis when I called Pegasus. The turnaround for counselling was so quick and simple. I felt in good hands. Bea was amazing and guided me through my couples counselling with my husband. I felt so safe and listened too. I worked with Rachel in my private sessions. She was also very good and helpful. I felt that both counsellors were extremely professional and have helped me massively in so many ways.
I was able to explore and visit things that were difficult because I knew I was in good hands. Thank you.” – D

“Jan was really lovely. She was really patient and listened really well. I have arranged for Jan to contact me again for more sessions face to face at the Pool offices, as I found the four sessions I had so helpful that I wanted to carry on with my healing. Pegasus was extremely quick with getting in touch and setting up sessions and I feel Jan was very suited to me, so thank you very much.” – K

“Thank you for the opportunity and how quick Pegasus responded and how nice Dave was.” – S

“I found my counsellor to be very good and the time was useful. I think we were well matched. I think she did an excellent job. I didn’t think it was helpful at the beginning, but I actually got a few things resolved. It was very useful and helpful in the end. Thank you and thank you Pegasus.” – R

“The quick turnaround between when referred and when I was seen gave me hope. The experience was quite a saving grace and important for me at the time. I looked forwards to it as it was always helpful. It was the right thing for me at the time. My counsellor was well matched to me. She was very understanding and open, and I found her to be kind and understanding. She asked the right questions to help me and I have no negative or constructive feedback. Thank you to my counsellor and I am doing alright now.” – T

“I found Gemma to be extremely natural and easy to talk too, she listened well, and I found I could talk openly and freely to her. In different circumstances I could easily be her friend. I found Gemma to be the perfect match for me, I would of liked more sessions with her but I may come back in the future.” – L

“The turnaround from when I was first referred was very quick and certainly faster than I expected. The lady who counselled me was great. She was lovely and brilliant for my needs. I only had a couple of sessions as I also have help and support from my family, but I couldn’t have asked for better. It was perfect. Thank you.” – C

“Tracey was really lovely and really easy to talk too. I would very much like to carry on if possible after I have moved to my new house and got settled. I will be back in touch with Pegasus when I can. I feel the sessions were extremely beneficial.” – S

“I found Sophie really nice; very friendly. The sessions helped a lot as I have had counselling before, and it was too structured. I found it different with Sophie and was really relaxed. I found it easier to bond with her. It is nice to know that I could have the option of coming back for sessions again in the future if I needed too.” – S

“It was hard for me to open up at first but once I got there it was brilliant. The person that helped me, Bea, is an amazing girl. She truly is the best and I have so much time for her. Bea took the time not just to listen to me but give me some tools and techniques that have helped me look at things differently. I could not have done it without her. I can’t thank Bea enough. You lot are amazing what you do, so thank you very much.” – M

“It was good to have the opportunity to talk, so thank you Pegasus.” – N

“Jan was lovely. I wanted to say thank you to Jan and Pegasus for getting in touch so quickly.” – A

“Kye was a nice guy and thank you Pegasus for my counselling.” – D

“Hello to Jan and thank you for being amazing a good listener. I talked and got out what I was holding, so thank you for the opportunity and quick response back.” – M

“The counselling went really well, I felt that Mark was a really good listener and seemed to get me very early on, I felt he was extremely understanding to my situation and just got how I was feeling. I kept missing appointments towards the end, so felt it was only fair that I let someone else have some time, as I feel I have now got to a point where I don’t need counselling. I feel really excited and have come a long way. I wanted to thank Pegasus for the amazing opportunity.” – H

“I feel that without counselling I wouldn’t of moved forward at all. Bea was really good and listened so well, I thought there would be a language barrier but it turned out that we had a good relationship towards the end. The walking therapy was good and just what I needed. Bea was so good, very easy to talk too and she listened so well. Thank you Bea for helping me understand my grief.” – P

“Sophie was nice, very patient and listened to me. I felt that 6 was enough for me and that it is good I can contact Pegasus in the future if I need too.” – L

“I didn’t have to wait long at all. Thought it would take longer to get help. I’m not someone who normally talks to people, but I found it easy to talk to my counsellor and she was very pleasant. I had a stroke and so sometimes it takes me a while to get to the point, but she was patient and didn’t rush me. I felt well matched to my counsellor. Thank you” – B

“Absolutely fantastic, she was amazing, thank you so much you are a star. I feel great.” – M

“I really wanted to say a huge heartfelt Thankyou for the help of this incredible organisation. Knowing how ‘Pegasus’ has helped me personally over the last few months, I have absolutely no doubt that this service has & will continue to support & help so many more in their journey over time. – C

“Jo was very good to talk to. I found her extremely beneficial. I felt I’d had enough sessions and Jo was very understanding and patient. Thank you to Jo. Thank you very much and thank you Pegasus.” – M

“I was so grateful for the sessions and I’m doing extremely well, thank you to lovely Jo who was amazing and really helped me. It is such a comfort to know I can always come back to Pegasus if needed. Thank you so much.” – E

“I found the service very good. It was a quick turnaround from the start to being called by my counsellor. When I had my initial assessment Rachel gave a description of grief and what life might look like post grief (Tonkin’s model.) I found this very helpful and it really made sense. My counsellor, Sophie, was lovely and we were well matched. Prior to my counselling sessions, my grief felt paralysing and dark. I know these sessions have helped me because I don’t feel that way anymore. The counsellor shared a little with me too and this made me feel like it was a more personal service. This was a wonderful service.” – L

“It was lovely to have someone get back to me so quickly. Previously when I have tried to get help the wait is very long. This was fast and great. Mark was really down to earth and could relate to me.” – D

“I found the process really quick and straightforward. I was matched really well with my counsellor. I found the process really positive, I felt safe and my counsellor was easy to speak to. She was very supportive and helpful. I think the Corona Voice Project is a great service during the pandemic.” – Z

“I thought Bea was amazing. Loved her. She was exactly what I needed at that time. She helped me to see those things I couldn’t and gave me eureka moments. I can’t be more positive about my experience! She guided me through things and we worked together to figure out what was right for me.” – B

“I found the time between the initial referral and starting with my counsellor very quick. Very good. Mike has been very good and I am glad that there is a further option to continue the sessions. I wouldn’t change a thing. Very good service.” – J

“I found the service really good and very quick. I’ve previously waited over 5 weeks for someone to get back to me so this was absolutely fantastic 10/10. The counsellor I was matched to suited me perfectly and was gently down to earth. She was perfect for me; she gave me time to talk and really let it be my time. She wasn’t patronising which was a relief and I felt comforted. She had compassion and helped me to recognise the good parts of me, not by telling me, but by supporting me to explore things. Certain things we discussed changed my outlook on how I can move forwards and grow into the me I want to be. She was just really amazing.” – M

“I have really appreciated having access to counselling during this time. It has been very valuable. I found the turnaround quick and very responsive. My counsellor – Mike – has been very good. He’s great at summarising the content of what I’ve said and reflecting it back to me, and this has helped me to some useful insights and realisations over the course of our sessions.” – K

“I found the service very quick and helpful. The lady was really good, and she certainly deserves a pat on the back. Through our conversations, she helped me to see things better and helped me to answer questions I hadn’t been able to alone. She gave me the chance to reflect, and I thought it was what I needed at the right time.” – G

“He was very good, and I found him very helpful. I was really pleased with the support he gave me.” – E

“She listened. She didn’t judge me.”

– L


“I can’t show emotions – I’ve heard this time and time again throughout my life. So when I did feel like crying or I couldn’t cope, I’d kick myself for being weak. Working with Rachel made me realise it’s okay to ask for help. It doesn’t make me any less of a man to have and show emotions.”

– B


“I felt accepted for me. I didn’t have to pretend, and I didn’t realise how much that pretending was weighing on me.”

– J


“Beata has an innate skill to understand and empathise, to know when to listen but also when to challenge well-established patterns of thinking or behaviour – and also to reflect back to the client, in an objective way, what they may be unconsciously projecting, in such a way as to guide, empower and encourage the client out of the cycle of behaviour they may unknowingly be locked into. This is a skill that is not so much learned, but is instead the product of her years of client counselling experience.”

– S


“Beata’s core drive in her life is not only professional… it is a personal passion: to help people and make their lives better.”

– L


“Beata believes from her heart that men who suffer any condition with their physical, mental or emotional health or wellbeing should experience no obstacles or barriers to their access to the highest standard of professional support and counseling.”

– J

All client’s names and full initials are reduced down to their first initial to ensure their confidentiality. Full initials and full names are only stated next to feedback at the client’s specific request.