“Rachel was lovely, truly lovely, she helped me so much. She gave me a lot of pointers to help me and they worked, she was excellent. Wish I didn’t have to leave but I know I can come back in the future, but I would only have Rachel as she’s super. Thank you so much xx” – L
“The sessions were really really beneficial, couldn’t have asked for a lot more, to be honest. Went in feeling like shit and now I am so upbeat. Rach was so easy to talk too, sometimes the call would crash but she was awesome. Thank you, Rachel and Pegasus. Thank you all.” – R
“Sessions went well, needed someone out of my circle. Linda was really nice and she just listened to me more anything. Thank you Pegasus I will 100 % recommend you.” – R
“Absolutely fantastic, she was amazing, thank you so much you are a star. I feel great.” – M
“I really am so grateful for my time with Rachel, she is amazing in so many ways, she truly helped with sorting out my thoughts with past and immediate issues. Rach was so great, and it helps to know if I need her in the future I can come back. I feel at present I am able to move forward with thanks to Rachel.” – J
“Rachel was extremely approachable and friendly, she made the counselling so easy and helpful. I really benefited from my sessions, I will be messaging Rachel on Thursday to discuss moving forward. Thank you so much.” – V
“I really wanted to say a huge heartfelt Thankyou for the help of this incredible organisation. Knowing how ‘Pegasus’ has helped me personally over the last few months, I have absolutely no doubt that this service has & will continue to support & help so many more in their journey over time.
“It is never easy to reach out & ask for help, but with a service as welcoming as Pegasus, it honestly makes you feel so valued as a person, it truly makes all the difference. I did feel guilty asking for help; I always think there are others who need & deserve the help more, but I can honestly say reaching out, has been a real positive of 2020 & I am so glad I took the steps forward to having the counselling sessions, absolutely zero regrets.
Michelle was an absolute pleasure to work with & I am forever grateful for her time, patience & incredible nature. Never at any point did the sessions feel forced or un-comfortable & always entirely professional. With this it enabled me to open up & explore areas I was aware I needed to work on, but also enabled Michelle as the counsellor & from another perspective to then identify & understand other key areas which potentially needed to be discussed or focused on further, throughout our weekly sessions.
“I was really grateful for the continuity of having the same counsellor & being able to speak with Michelle on a regular weekly basis. Her schedule & timing was always so punctual & this was really appreciated. I found Michelle to be extremely approachable & this meant I could really do some ‘homework’ in between sessions, but not be afraid to re-visit difficult topics or ask for more help if I felt I was struggling. The whole experience has had a really positive impact already & I feel like my mental health is not lagging as far behind my physical health as it was. I sort of believe in life we are a continued work in progress; the personal development is never really done & I know I still have work to do, I won’t stop here!
“I feel like the sessions have given me some direction, a clearer mindset, some helpful tools & even some strength to now be able to continue with this work in my own time. Prior to these sessions, I really felt overwhelmed by so much & even a little lost at where to start, but already I have noticed the positive change. I want to say Thankyou to Michelle from the bottom of my heart for every minute of her time & support when I needed it the most, none of which was ever taken for granted & honestly really has made the world of difference. She is an incredible counsellor & I wish her all the luck for her continued training & future roles. I have no doubt she will thrive in her career as well as go far in helping so many others to be the best versions of themselves. I truly am forever grateful.” – C
“Rachel really helped me and even left the door open for the future which is so reassuring and you don’t find that in any other counselling. I couldn’t say anything other than I got so much from my sessions and time with her. Please keep doing what you’re doing, Rachel.” – A
“I found Rachel was a lovely lady and easy to talk to. The sessions were so helpful and I decided to take a 6 week break but the door is open if I need help. I feel I have more to work through and if needed, I’ll come back after the 6 week break, Rachel was amazing. Thank you.” – A
“Jo was very good to talk to. I found her extremely beneficial. I felt I’d had enough sessions and Jo was very understanding and patient. Thank you to Jo. Thank you very much and thank you Pegasus.” – M
“I thought it would take months of sessions but after my second session with Rachel I felt like I was walking around lighter. It was an incredible feeling to click with someone so quickly. I felt Rachel was extremely professional and listened so well. North Cornwall doesn’t have a lot of support but Pegasus reached us and I can’t thank you all enough. Thank you, Rachel, for keeping the door open if I need it that in itself is empowering.” – G
“I was so grateful for the sessions and I’m doing extremely well, thank you to lovely Jo who was amazing and really helped me. It is such a comfort to know I can always come back to Pegasus if needed. Thank you so much.” – E
“Rachel was very good, she helped me so much, I could of kept going but wanted to do face to face at some point. Can you please pass on how much Rachel helped me. There is nothing I could say that was negative, thank you so much to her.” – D
“Magnificent experience. I don’t know what other words I can use. Utterly brilliant. I was struggling and was in a bad place when I first started working with Michelle. The whole experience of talking to someone was cathartic. She was non-judgemental and listened to me. It was everything to know that there is someone out there in the world that can listen. It really has done a lot for me. She was a natural.
It’s very difficult to describe in words the impact she has had. 100% happy with the service. Please carry on doing it.” – M
“The turnaround from the first contact to starting with my counsellor was very swift. It happened promptly.
The matching of me to my counsellor was very good. Michelle is brilliant and lovely. She was easy to talk to and she listens well. It felt very relaxed and easy. I was able to say what I needed to say without pressure and fear. The experience was very constructive very helpful. I feel she is a very good counsellor and I feel very fortunate to have worked with her. I knew from the first session we would get on and that she was very open and a very good listener.” – B
“I found the service very good. It was a quick turnaround from the start to being called by my counsellor. When I had my initial assessment Rachel gave a description of grief and what life might look like post grief (Tonkin’s model.) I found this very helpful and it really made sense. My counsellor, Sophie, was lovely and we were well matched. Prior to my counselling sessions, my grief felt paralysing and dark. I know these sessions have helped me because I don’t feel that way anymore. The counsellor shared a little with me too and this made me feel like it was a more personal service. This was a wonderful service.” – L
“It was lovely to have someone get back to me so quickly. Previously when I have tried to get help the wait is very long. This was fast and great. Mark was really down to earth and could relate to me.” – D
“I found the process really quick and straightforward. I was matched really well with my counsellor. I found the process really positive, i felt safe and my counsellor was easy to speak to. She was very supportive and helpful. I think the Corona Voice Project is a great service during the pandemic.” – Z
“I got a counsellor really quickly which was good because I really needed the support when I reached out. I don’t know what I would have done if I’d had to wait for months like I expected to. I was really happy with my counsellor, Michelle. She helped me a lot and I got on with her well. I found I looked forwards to my session each week and they were a great comfort. A wonderful service. Thank you.” – L
“I thought Bea was amazing. Loved her. She was exactly what I needed at that time. She helped me to see those things I couldn’t and gave me eureka moments. I can’t be more positive about my experience! She guided me through things and we worked together to figure out what was right for me.” – B
“I found the time between the initial referral and starting with my counsellor very quick. Very good. Mike has been very good and I am glad that there is a further option to continue the sessions. I wouldn’t change a thing. Very good service.” – J
“I found the service really good and very quick. I’ve previously waited over 5 weeks for someone to get back to me so this was absolutely fantastic 10/10. The counsellor I was matched to suited me perfectly and was gently down to earth. She was perfect for me; she gave me time to talk and really let it be my time. She wasn’t patronising which was a relief and I felt comforted. She had compassion and helped me to recognise the good parts of me, not by telling me, but by supporting me to explore things. Certain things we discussed changed my outlook on how i can move forwards and grow into the me I want to be. She was just really amazing.” – M
“I found my sessions to be really good and very helpful. Michelle is easy to talk to and I got a lot out of it. I’ve never had counselling before and know that sometimes it doesn’t work if people don’t click but I was matched really well. She was lovely. The turnaround from my initial enquiry to having a session with my counsellor was very fast! Really good and efficient.” – S
“I have really appreciated having access to counselling during this time. It has been very valuable. I found the turnaround quick and very responsive. My counsellor – Mike – has been very good. He’s great at summarising the content of what I’ve said and reflecting it back to me, and this has helped me to some useful insights and realisations over the course of our sessions.” – K
“Super service. Very helpful. Rachel was an amazing counsellor. I am very thankful for these sessions. They helped me a lot and I would have struggled without the Corona Voice Project. They were there when I needed them most.” – I
“I found the service very quick and helpful. The lady was really good, and she certainly deserves a pat on the back. Through our conversations, she helped me to see things better and helped me to answer questions I hadn’t been able to alone. She gave me the chance to reflect, and I thought it was what I needed at the right time.” – G
“My sessions have been brilliant; both useful and helpful. Michelle is a great listener who was understanding and non-judgemental. She was easy to talk to and very kind. The process of going through the project to get help felt quick and seamless. I can’t praise her or the Corona Voice Project enough.” – B
“It had been a great experience and I can’t thank you enough for being there. I had resigned myself to waiting 2 years for help and just having to accept that this is how it would be.
It was nice to talk to someone that not only listened but engaged with me. I felt relaxed and accepted. Michelle was great and showed understanding and care. Thank you for being there and please don’t stop doing what you are doing.” – R
“I found Rachel amazing and perfect for my needs at the time. She didn’t talk too much, but enough for me to not feel alone. Our sessions helped me not to feel so lonely. The service was just right for me and met my needs perfectly. I really valued the chat/sessions with Rachel and if I need to come back to service I definitely will. Thank you for the support I received from Rachel.” – S
“I have found Pegasus to not only be amazing support but also having someone there who can understand my problem and reassure me in my troubles has been an amazing help. I think people are often skeptical about services such as these but Michelle has been nothing but supportive and understanding throughout and I would recommend this service to anyone.” – B
“He was very good, and I found him very helpful. I was really pleased with the support he gave me.” – E
“She listened. She didn’t judge me.”
“I can’t show emotions – I’ve heard this time and time again throughout my life. So when I did feel like crying or I couldn’t cope, I’d kick myself for being weak. Working with Rachel made me realise it’s okay to ask for help. It doesn’t make me any less of a man to have and show emotions.”
“I felt accepted for me. I didn’t have to pretend, and I didn’t realise how much that pretending was weighing on me.”
“Beata has an innate skill to understand and empathise, to know when to listen but also when to challenge well-established patterns of thinking or behaviour – and also to reflect back to the client, in an objective way, what they may be unconsciously projecting, in such a way as to guide, empower and encourage the client out of the cycle of behaviour they may unknowingly be locked into. This is a skill that is not so much learned, but is instead the product of her years of client counselling experience.”
“Beata’s core drive in her life is not only professional… it is a personal passion: to help people and make their lives better.”
“Beata believes from her heart that men who suffer any condition with their physical, mental or emotional health or wellbeing should experience no obstacles or barriers to their access to the highest standard of professional support and counseling.”
All client’s names and full initials are reduced down to their first initial to ensure their confidentiality. Full initials and full names are only stated next to feedback at the client’s specific request.